Credit for Comfort

A rapidly growing software for the HVAC contractors with the unique approach to its customers.

What do I do here:

- Working with cross-functional teams to keep the culture of customer obsession where we always know why the customers are hiring our product
- Implementing and sustaining the vision that will continue to align the organization around the product mission
- Developing and maintaining the long-term and short-term roadmap based on the analysis of the customer feedback, user engagement, market, competitive landscape
- Balancing the team-members every day excitement with their own happiness by observing team's dynamics and health
- Educating the team on the latest SAAS operation methods and strategies so we could all better understand the business and deliver services with purpose